Library Updates – Fall 2016

For sometime, there had been requests to extend library hours in The Birnbaum Library. Three options are now made available to all the library users in the NYC campus. On Mid-term and Finals periods, the main library provides extended hours until 2:00 am from its normal closing time of 11:00 pm. In addition, 2 other areas have been designated as 24-hour areas within close proximity of the library: The glass room  located at the library lobby otherwise known as the Fishbowl and the Birnbaum Library Setters Lounge, located adjacent to the main library.  Hopefully, the opening of these 2 areas as 24 hour operation will somehow address students’ need to have facilities available to them when the main library closes for the night.  Moreover, there are other areas within the main building of 1 Pace Plaza (where the library is located) that are also open now for 24 hours:

The Reading Room next to the Student Union – B- Level

W205 and W 206 (computer Center) Open after hours when W202 closes

Civic E325 for individual quiet study after classes – 3rd floor

Civic E326 for individual quiet study after classes – 3rd floor

Civic E327 for group study after classes – 3rd floor

Hopefully the availability of these various places for either group or individual quiet study in addition to the library will be enough to address the various study habits and schedules of the students in the NYC campus of Pace University. fishbowl_2






Also, the library got new printers which greatly helped alleviate the long lines of students trying to print early in the morning. The new printers are work horses intended for high volume printing and hopefully, it will also lessen the time staff devote to fixing breakdowns and minor jams which frequently happened in the case of the old printers.

Most importantly, we have now completed the recruitment for the 2 vacant positions in the instructional services department. The 2 new librarians started this September and this has greatly helped in easing the burden of conducting instructional classes among the various classes that requested it.

In terms of the Collection: some 1, 450 titles have been added to the stacks, and some 160 videos were also added to the media collection.  Moreover, due to our membership with a library consortium, we have also gained access to about 170,000 eBooks  from such providers as Academic Complete, EBL and JSTOR.

Lastly, our digital repository also known as the Digital Commons  which showcases the works of our students and faculty had passed the 3.5 million mark in terms of views and access.

The library is now in its peak of operation with the mid-term just concluding and so we look forward to a little quiet and slowdown when the Thanksgiving weekend comes in less than a month

Winter – Spring 2016 – Welcome

IMG_0002_pic4 IMG_0008_pic2Henry_Birnbaum_library Lobby_1AS we leave behind the frenetic activities of the holiday, we face the challenges not only of the wintry cold and snow of the current season but also the unfolding developments that normally come as a new academic term begins…so Welcome to the new spring term.
Looking back to the just concluded year, I can honestly say that the past year as well as the previous 2 witnessed a number of major activities in the Birnbaum Library. WE are just concluding now the 3rd phase of a refurbishment project that the library launched beginning in 2014 which saw the following improvements in the library:
• conversion of the library lobby into a 24 hour student lounge now popularly referred to as the Fish Bowl;
• reconfiguration of the former technical/cataloging services of the library located on the first floor into a new lounge cum dining area lately named the Pace Setters Lounge;
• re-carpeting of the first and second floors of the library including the staff area on the first floor
• relocation of the technical/cataloging services of the library to the second floor of the library in a fully reconfigured space complete with a well-designed work area with new state of the art ergonomically designed furniture;
• repainting of the entire library;
• installation of a Britta Hydration Station/Water Fountain on the second floor;
• replacement of all chairs—500 of them– in the library.
Additional spinoffs of the above improvements are the eventual relocation of offices of some staff members allowing them to occupy more spacious and comfortable spaces where natural lighting allows for a more convenient and comfortable way to do one’s work. The offices formerly occupied by the office of Affirmative Action have now reverted back to the library allowing systems and archives staff to move to the said areas.

Services Report for the Concluding Year 2015
The following are the reports coming from the various departments of Birnbaum Library:

Reference Services
• Reference Transaction : 11,880 (includes printer questions)
o 456 of the above data were over 10 minutes in length that may be considered reference/ research consultation
• Virtual Services
o Email – 100
o Chat – 139
o Ask a Librarian Tickets – 36. This application as just started in Oct. 2015. Previously, the numbers for this category were also entries were also included in the regular reference transaction data.

Lobby_entrance1 DSC_0363Circulation Services

Jan 15-Dec 15
LOCATION                       PERCENT             QTY
Birnbaum Stacks-NYC     57.4%               7101
Birnbaum Videos/DVDs    0.9%                  113
Birnbaum Reserve           40.9%               5018
Total 100.0% 12232

Total Interlibrary loans and documents provided to other libraries: 5,228
Total Returnable ILL – 2,179
Total Non-Returnable ILL – 3,049
Total ILL received- 7,374
Total Returnable – 2,001
Total Non-Returnable – 5,373

Instructional Services
• Number of instructional services sessions conducted:
o Spring/Summer, 2015 (January to August) – 81 sessions
o Fall, 2015 – 138 sessions (September to December) – 138 sessions

• Number of video tutorials – 342
• Special sessions were conducted for Nursing students, Honors College, and Faculty in support of Faculty Development
• All Libguides were updated following the migration of the library website to a new platform
• The group is also busy working on assessments in time for a Middle States assessment report due sometime this April.

Collection Developments
We are in the midst of a great weeding project in conjunction with a consortial project with ConnectNY.
With our target of about 30,000 volumes, we have so far weeded out about 22,000 of them and it might take another year to finally complete the initiative. We are also in the middle of a 3 e-book projects through the same CNY (Connect New York) consortium. Academic Complete is one of the e-book providers offering us over 100,000 titles to choose from; the second is JSTOR with some 35,000 titles available and the third is EBL. We also have our own library subscription through Books 24X7 and our own subscription to EBSCO e-books. As you can see, we are now concentrating on increasing our digital/electroic collection. We still have about 500,000 volumes scattered all through the 3 libraries of
Pace University, so the traditional printed materials, despite the heavy weeding, is still safely being preserved and developed.

Systems Services
Systems Services have reported that foot traffic in and out of the library has been steadily increasing with the following data in the last 3 years:
2013 – 293,989
2014 – 600,378
2015 – 623,755
They have also reported that the reservations in the 2 specialized, technologically configured rooms of the CLR (Collaborative Learning Room) have also registered increases in usage. To wit:
2014 — Smartboard Room – 944 Teleconference Room 1063 Total 2007
2015 – Smartboard Room – 1084 Teleconference Room 1139 Total 2223

Technical/Cataloging Services
The weeding project mentioned above (see Collection Development), requires that all records (22,000 of them) be individually removed from the library online system with the added task of checking if the same materials are available in any kind of online format. Missing books are also being inventoried and properly reflected in the card catalog as well as in our reported data to OCLC. (the national book database). Reference Collection is also being weeded and being pared down or reclassified to go to regular stacks. This is being done to reclaim more space in the quiet reference area. Oversize books are also in the process of being reclassified. Some of the weeded materials that are deemed of value are being sent to Better World Books.
AS the NYC Pace Campus starts preparing for the Master Plan, the library is hoping that some additional improvements in its physical setup will be included and that it would eventually gain significant amount of space or spatial improvements that can foster more effective research and learning among its daily users.

Fall 2015 – The New Academic Year Begins

Staff Welcoming the Users
The Birnbaum Library staff ready to welcome the patrons to the library.

On behalf of the library staff of The Henry Birnbaum Library, I welcome you all to Pace University and to the Library in     particular. We begin the new academic year with a number of developments within the library.

Beginning September 8, a new Head of Reference and Information Resources will assume his duties. Sue Hunter, the former head has left to move back to Toronto, Canada. A very efficient administrator of her department, she will surely be missed. In her place, we have recruited Mr. Greg Murphy, who has served in various capacities as Asst. Director, Head of Reference, Head of Access Services and even worked in Archives in the past. His most recent assignment was in SUNY Maritime College, NY.  Also, our former Graduate Services Librarian, Ms. Michelle Lang, who was based in the Graduate Center, White Plains has been appointed as the new Asst. University Librarian for Graduate Services. With the closure of the Graduate Center Library, she will divide her time between The Birnbaum Library in NYC and the Mortola Library in Pleasantville. Our student assistants positions have all been filled and so the Birnbaum Library is at its full staff as we begin the new academic year.

We just completed the repainting and recarpeting of the Reference and Circulation staff area giving it a much needed facelift. Scannable technology for the elevator that will be used by those who have some physical challenges has been installed though it is still waiting to be tested. For this term, we also look forward to offering some extended hours (library staying open until 2:00 am) during the mid-term exam period in addition to the extended hours offered by the library during the finals period.

Book_Talk1Per the report of the Birnbaum Library Acquisitions Services, some 815 new print titles have been acquired in addition to about 400 titles in  gifts, theses and online titles acquired.  About 250 items for continuing order titles have also been received by the library. Moreover, in the cataloging department, reports came out that some 1,247 new titles in 1,304 volumes have been added to the collection; some 10,631 titles in 12, 238 volumes were withdrawn in accordance with the weeding guidance that is also being implemented in conjunction with the library’s participation in the consortial weeding project of ConnectNY, to which the Pace Library is a member.

With regards to e-books, our participation in the ConnectNY Consortium affords us access to some 35,000 eBook titles  from JSTOR  in addition to the 13,000 EBL titles also available in ConnectNY (CNY).  The Book Project is being conducted under a PDA model (Patron Driven Acquisition)whereby eBooks are only bought based on a certain threshold record of the number of times a certain title has been checked out by patrons.  Through ConnectNY, we have also gained access to an additional consortium called The New England Express which includes 6 additional libraries in addition to the 18 libraries comprising ConnectNY libraries.

Henry_Birnbaum_libraryThe University Archives is currently working on the 50th Anniversary Celebration of the Lienhard School and is working to put together a display of historic photos.  An exhibit on all Pace Presidents through the years is also being prepared as well some oral history projects all under the direction of the University Archivist.  Per the University Archivist report, a major donation is coming into the University Archives in the form of a big collection of first edition materials of the works of Virginia Wolff. This is a very big boon to all Virginia  Wolff scholars. This donation was facilitated through the intermediation of the University Virginal Wolff scholar, Mark Hussey.  A commemorative lecture/presentaion commemorating the September 11 World Trade Center attack will also be presented in the PLV campus on September 10th at 3:25  pm.

On the Instructional Services front,  the Asst. University Librarian for Instructional Services has become a member of the ConnectNY Instructional Services Working Group which will examine library usage and promotion efforts among member libraries of the consortium.  The Instructional Services Group has been very busy over summer time reviewing and updating all handouts and seeing to it that all mention of the Graduate Services (White Plains)  are now being deleted in all the handouts.  They are also working with the Dyson School to develop a meaningful assessment process for the effectiveness of their information literacy instruction sessions.  Another staff member is also trying to develop a protocol for dealing with plagiarism issues that can be used by the library and perhaps by the other academic departments with whom the library staff work.

As usual the UNV library scavenger hunt will take place again this year to introduce most first time library users to the resources of the library.

Lobby_entrance1The Library’s Reference Services  reported that some 10,500 reference interactions has been recorded in LibAnalytics.  There were about 413 live chats conducted by staff with patrons and some 213 email questions via Ask a Librarian service were answered.  There is a continuing weeding project for the DVD and VHS collections which are normally put on sale when they are withdrawn from the collection. Others are discarded if they are not in good condition anymore.  Moreover, some reference staff are working on LibGuide that is intended to help guide students through the various services offered by the Disability Services office. Also EndNote is now available for free to all students but the library is no longer responsible for supporting EndNote. Students who need help and guidance in its use should be directed to the Office of Academic Technologies.

Library circulation of materials so far is as robust and active as in the past with some 52,000 titles being checkout (year to date) for circulating materials. For non-reserve materials some 39,326 items were circulated and about 12, 913 reserve items were checked out.  For document delivery, using our Illiad Service, the library received just under 5,000 requests. About 4,000 of these requests were articles or books chapter requests and about 1,000 were book requests. Some 1340 requests came from faculty and staff, and the rest came from students. On the lending side, (those borrowed from Pace by other institutions), Pace received 2,000 books requests, about 800 book chapter requests, and about 2,70o article requests.

The Library Webmaster reports that we have migrated our library web contents to Springshare’s LibGuide CMS which proves to load much faster, and is a more agile platform than the current one we are using. At the moment, this is still an ongoing work since the library web content is comprised of several tiers that will have to be migrated gradually until the ones buried several levels within the web are all migrated to the new platform.

Meanwhile, the Library Systems services have reported that we have received another printer due to the closing of the Graduate Center. Moreover, another Bloomberg terminal also from the Graduate Center, has been moved to the downtown Birnbaum Library.

Birnbaum Library - Reading AreaAt the moment, we are in the process of beginning to develop our next 6-year strategic plan. A core Group of about 6 members has been initially formed to lay the groundworks for the data gathering phase of this initiative.  This project is coordinated and facilitated by Steve Feyl, the Associate University Librarian for the Mortola Library in the Pleasantville Campus.

Updates ….Updates….

Activities for the Birnbaum Library – 2014-2015

  The Birnbaum Library did some major renovations in some areas of both the first and second floors.  About 1221sq. ft. of space have been reclaimed on the first floor of the library and dedicated to student use by turning it to a new student lounge.   The room is equipped with electrical outlets and wi-fi facilities to enable students to work on their projects while relaxing, eating or studying.  This is located in the northeast side of the Pace New York Library at the rear of the Student Café.  The technical services (cataloging department) of the library, which formerly occupied the said space is now located on the north side of the library, second floor. Delivery area for the library has also been relocated to the new area on the second floor as well as the ILL (Interlibrary Loan) Services.

To address the various study habits of students, some requiring quiet spaces while others require working with groups, the second floor of the Birnbaum Library has been divided into 2 major areas with the north side being designated a quiet zone and the south side (stairwell side)  being designated as a group work area. So far the much desired quiet spaces by students seem to be created by this kind of arrangement thus satisfying a much often requested area for quiet study.

The study area at the rear of the Reference section, first floor, has been expanded to accommodate more students seeking a quiet study area on the first floor of the library.

The Collaborative Learning Room (CLR), second floor,   provides for a practice room for class presentations and a room for meeting/teleconferencing with the other Pace campuses. These rooms are available by reservation only. The CLR is also equipped with various artifacts circulated to students such as financial and scientific calculators, cameras and laptops. There are stations for editing videos and films mostly used by film students.

The Library, through its First Year Outreach services has 2 programs aimed at the First Year students:  A) There is a gaming activity dedicated to the theme of the First Year Experience “ Finding Your Passion”. The game is along the format of a scavenger hunt that students need to complete to get a certificate of completion issued at the Reference Desk and submitted to their UNV 101 instructors. B)  The library also offers an online option for the library orientation.  The video introduces the students to the library, its layout, and aspects of the library website. It also has online worksheet assessing their understanding of the topics covered in the video.  UNV instructors can assign either or both orientation activities.

The library through its Digital Commons*** has showcased about 4,480 documents in its digital repository. Said repository has been accessed 2.5 million times by users and researchers viewing research works by our students, and select faculty. The Law School ( ), The Honors College ( ), The Wilson Institute ( ), The Global Asia Journal ( ) and the Public Administration department ( ) are some of the most active users of the said service.

The library has installed a charging station for iPhones and iPads located on the first floor of the library.

The much requested Bloomberg station (used by business students for business analysis) has been increased from 1 to 3 stations located underneath the stairwell on the first floor of the library. No reservations are needed to use them.

The Library through its Lecture/Faculty series  presented:

    1. Prof. Christopher Godfrey to speak on the issue of health in the LGBT community – October 16th – Common Hours – 3;25-4:25 PM – Library Fishbowl (lobby)
    2. Prof. Luke Hegel-Cantarella to speak on issues related to the theater profession. – November 5th – 4:00 to 5:00 PM – Library Fishbowl(lobby)

The library has an “embedded librarian”*** services which is putting a librarian’s presence in many blackboard course shells. The librarians embedded in blackboard then try to monitor the discussions and assignments and provide research advice to class members on related materials useful to the course and the students’ research assignments.

For the past year, the Reference Desk alone entertained more than 10,000 reference transactions.

Beginning this fall the Birnbaum Library had extended hours (closing at 2:00 am) during the last 3 weeks of the academic term. This was a pilot and its continuance will depend on whether NYC campus users will avail themselves of the use of the library during the late night hours.


***Library-wide services and not just confined to the  Birnbaum Library


Library Updates

Academic Year 2012-2013 saw a number of developments at the Birnbaum Library. Some were related to services started and rendered, others were related to organizational and procedural operations and a few were related to staffing matters. Following is a modified version of the annual report.

Staff – Birnbaum Library

The reference staff of the Birnbaum Library saw a paid intern position converted into a full time reference librarian position with the title of Assistant Reference Librarian. The same intern who previously volunteered to work at the desk in an unpaid, and later paid, internship capacity has been hired as the qualified candidate for this newly created position. Since then, the intern has graduated from the library school and has proven a very productive addition to the reference staff of the Birnbaum Library. This newly created full time position enabled the Birnbaum Library to offer reference desk services on Sundays thereby fulfilling one of the recently requested suggestions coming from the library users. Also, an instructional services position left vacant by a resignation has been filled with another qualified candidate bringing the instructional services team again to a complete workforce of 4 inclusive of the supervisor who divides her time between Birnbaum and Mortola Libraries.  The night part time non-student staff for circulation,  previously left vacant has also been filled, enabling the library to provide for extended open hours during the critical periods of the calendar year.

Staff Statistics: – librarians – 15

                                      Support staff — 10

                                      Systems staff — 3

                                      Student staff — 13

            TOTAL STAFF   41

 Technical Services –  2012/2013 – Birnbaum Library


Records exhibiting the new cataloging rules, RDA (Resource Description and Access) began appearing in the OPAC early this year.  Understanding the rationale for these changes was made possible by a number of meetings that the technical services professional staff attended. Not only did participating staff subscribe to several webinars on the topic but they also attended a 4 week – eight hour RDA e-Course/Forum which permitted them to understand how other librarians felt about its installation and interpretation of rules.  The cataloging department has been introduced to the new rules and plans are being made to introduce the basics to the remainder of the library staff.

SCS (Sustainable Collection Services) issues are now being addressed.  The initial project of establishing a Pace University title list (sans Law Library) encompassing the circulating collection was accomplished in the fall of 2012. Attending meetings in Poughkeepsie and Schenectady as well as attending several webinars assured us that we had plenty of work ahead of us. We had to decide on a number of issues concerning our collection keeping the consortium in mind.  Some of these were:  retention thresholds, date ranges, circulation threshold, WorldCat holdings, uniquely held titles and the role of HathiTrust (a nationwide consortium of digital copies of formerly books in print

Lists via the Millennium library database continue to be a hot item.  SCAT tables and subject strength lists were created for departments considering new course offerings.  Periodical titles, classification schemes for inventory, missing, multiple copy, and claimed returned were the main lists created. Head of Birnbaum Library Systems David Almodovar had his team search for missing and claimed returned titles.  70 missing titles were found and their status changed.  About a dozen claimed returned titles also turned up.

Weeding for the most part has been put on hold due to the SCS project. Government documents, reference titles, and Curriculum Center titles fall outside of the SCS purview and are currently being weeded.  Better World Books eliminated the restrictions of weeded titles they would accept thereby allowing us to send many more books.  In the last four months 47 boxes were shipped to them. The monetary reward for this effort is small but preferable to tossing them into the refuse bins. Better World Books normally redirect these discarded materials to the Third World Countries.

The Birnbaum Library continues to receive and catalog gift books but in smaller numbers and often of poor quality.  Those we do not keep go to Better World Books. We have just started to clean up the gifts book room in case that space will be used for another purpose.

The Birnbaum library is currently working with the Law Library on RDA, Authority File and Load Table issues.


Periodicals titles continued to be monitored as to their usefulness. Titles are purchased through EBSCO, NA (National Archive) and Proquest.  A  Periodical Titles list was also created with all holdings and formats (bound, paper, microfilm).  This list was divided amongst department heads to determine their usefulness, online availability, and retention. The Dream Team (Collection Development Team for the entire library – Birnbaum and Mortola) is considering purchasing several new digital or online journal titles.

Journals are checked in when they arrive then certain titles are sent to the bindery and when returned are stamped and shelved either in the circulation area or in the public use magazine rack.  The rack has been somewhat successful.  Glamour and People Magazine had to be removed from the display rack and placed back behind the circulation desk as they tend to quickly disappear.


The materials budget for the library has remained unchanged for at least 4 years if not more.  Some book fund money goes to create other accounts namely,3M Checkpoint for $1350 and NY Metro Land Delivery for $5,250.  Moving money around at the end of the year to pay for surveillance cameras, or new software like SenSource is indeed an end of year closing (last minute) initiatives.

Bowker RCL (Resources for College Libraries) tool was purchased for comparing the Mortola and Birnbaum collections and to determine which quality titles our libraries were lacking. This would be particularly useful for new courses introduced to the University.  It could be used as a weeding tool as well.  The software underwent major alterations to compensate for our multi campus needs.

Choice Cards as a book purchasing tool has been reinstated.  I would advise caution and constraint in using these cards as it is far too easy to merely hand these in with selections  and recommendations  based on arbitrary  interest of selectors.

 Birnbaum Library Reference Services, 2012-2013

 Reference services are available to assist the Pace community with research projects by recommending specific print and electronic resources and instructing in the use of these resources. Professional librarians provide reference service through multiple methods: one-on-one instruction at the Information Desk within the library, virtually through the LiveHelp chat service, by individual research appointment, on the telephone, and by email.

Reference Interactions:

From September 2012 to May 2013 there were almost 9000 (n=8995) interactions between the reference librarians and the Pace community. A majority of these interactions (95%) took place at the Information Desk and fall into two categories, 1) brief reference which includes teaching how to find books in the library catalog, how to find articles by searching databases, or a preliminary assessment discussion for a research project, and 2) technical which is largely made up of, though not limited to, assisting students with the printers. New printers were installed at the beginning of the fall semester which resulted in many inquiries (such as request for instruction on how to use it). A new data collection system, Libanalytics, was instituted in September 2012 to track and report reference statistics, so 2012-2013 will stand as a benchmark year for data collection.

After a reference interaction students are always invited to contact the librarian again for help. Sometimes the students come back for follow-up assistance, sometimes they come back to tell of their success. Here are statements from students who have used Reference Services,

I just wanted to thank you for your help with that paper. I couldn’t find anything good, so you really saved my life. My paper turned out great and I got an A on it.

 I finished my paper. The databases you showed me how to use were perfect. I would not have found such relevant articles without your help.

  Feedbacks such as these are the very motivations for the staff always to strive rendering the best services they can provide to the patrons.

 The LiveHelp Virtual Reference Service is shared by Birnbaum and Mortola librarians. Birnbaum librarians cover two of the five day schedule. Of the 342 inquiries from July 1, 2012 to April 30, 2013, Birnbaum librarians fielded 227 of the inquiries, (66%). This academic year Birnbaum librarians extended the LiveHelp service beyond 5:00pm Monday to Friday and now includes all day on Sunday. Of the 227 inquiries 133 (39%) were covered during regular hours and 94 (27%) were covered during the extended time periods.

In the aftermath of Hurricane Sandy, Birnbaum reference librarians made themselves available to students who had access to technology. A notice about virtual, remote reference service was posted on the library’s Facebook page.


A full-time reference librarian was hired and started on July 1/12 which allowed for the expansion of reference services to include Sundays. Reference service during this time had not been available to students for many years. Through data collection, Sunday reference service has proven to be steady with a higher number of inquiries than on Saturday.


Reference librarians are embedded in Blackboard classes to provide guidance, instruction, and support for research specific to the class assignments. In fall 2012, the Reference Services librarians were embedded in three different nursing classes, two of which were graduate classes. Librarians are also embedded in English classes, and one librarian is consistently embedded each semester in an eMBA class and the MA in Publishing program.

Faculty feedback from librarian participation and assistance in Blackboard was positive which led to student publications.

Collection Development:

All professional librarians are subject selectors for specific disciplines for which they evaluate and select monographs, maintain current collections, solicit and respond to faculty recommendations, and consistently monitor curriculum changes and developments in their subject selection areas.


In August 2012 representatives from four different campus services were invited to provide an orientation session for the Reference Services staff. The intention of these sessions was to provide a clear overview of the department’s functions in order for the reference librarians to provide the best possible referral service when fielding questions about these services. The sessions were also an opportunity to build relationships with other campus departments.

Orientation sessions were provided by these campus units,

 Writing Center

 Tutoring Center

 Office of Student Assistance

 OASIS (Ongoing Academic and Social Instructional Support) program

Such sessions provide the library staff with an understanding of the various services available to students outside of those normally provided by the university library. It helps the professional library staff in identifying other sources of help the students can avail themselves of when they show up at the reference or circulation desks requesting direction or help on their academic projects.


  • A pilot project to provide reference services in NYC residence halls was undertaken in Dec. 2012 to have reference librarians available at point of need during the last two weeks of the semester to assist with final research projects.

During 2012-2013, the newly established Birnbaum Library Reading Series, which is coordinated by a reference librarian (Brendan Curley-Plann)and an instructional services librarian (Jennifer Rosenstein), featured three Pace faculty members who each spoke to a student audience about a topic or book publication in their academic area of expertise.

Two library school intern students working on projects specific to reference services were hosted in the department. One student was from Queens College and the other was from John Jay College.

Instructional Services

All videos, used by the libraries, for instructional purposes (video tutorials) are now on the Library’s YouTube channel, thereby making them accessible to all users, Mac or PC. They fall into 3 categories: a) videos showing various library resources and how to use them, b) How to use the various databases, c)  customized videos created for special Pace programs. For a complete list, one can go to :

We had an “Information Literacy” unit in the Dyson Pace Prep Course, taught online this summer to over 100 newly enrolled first-year students; over 70 students completed the Information Literacy assignments.

The “Apollo RN” research tutorial for nursing students was completely revised over Summer 2013, units were deleted and streamlined, new instructional videos were added/embedded from YouTube; all changes were based on survey results from students and faculty; Apollo RN is required of all doctoral nursing students as they enter the program.

The “Apollo 201” tutorial was revised in Summer 2013; the goal is to pilot with at least 3 or 4 online sections of ENG 201 in Fall 2013; this will be revised in the future based on survey results.

The Instructional Librarian hired to do outreach services and liaise with first year students gave the update on the UNV 101 Ghost Hunters Game, which will run again in Fall 2013; a competitive element to the game with a “Leaderboard” in the Library lobby and on the Facebook page will be added; the game starts October 1st and goes through the end of the semester. It should be pointed out that this gaming exercise has proven popular among the students.

New Faculty Orientation was held.  The Library was represented and participated in the Services Roundtable; this year’s class of new full-time faculty is one of the largest in recent years, with thirty-nine (39) new faculty members joining Pace

Adjunct Faculty Orientations will be held online in the first week of the semester, and the Library will again  participate.

Access Services—Circulation and Interlibrary Loan Services

Access Services is the library department in charge of the circulation of materials  – excepting computing devices– whether they are reserved materials, circulating books, periodicals and interlibrary loans.  This does not include access to online databases and digital books. This data reflects circulating books within the library system and not only of the Birnbaum Library. The libraries of Birnbaum and Mortola implement the “floating collection” feature of the catalog which blurs location ownership of materials for the Birnbaum and Mortola libraries and treat them as a single collection.



































































































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  • All full time Access Services staff attended a webinar about user experience and customer service.
  • All staff also participated in a Microsoft Excel course.
  • We saw the departure of one PT staff as well as the addition of a PT staff replacement.
  • ILL has processed 6,787 requests so far (incomplete) in the 2012-2013 year.
  • Circulation policies have been recorded in a handbook and a new student worker guide has been written
  • New circulation procedures concerning cash reconciliation have been designed and put into practice.
  • Birnbaum library is in a beta group of Rapid libraries borrowing and lending book chapters.
  • We now have a microfilm scanner in ILL for lending.  All ILL staff was trained in its use.
  • ILL staff was trained in the upcoming changes to OCLC Worldshare.
  • Head of Access Services, Ann Wilberton presented “Lead with Care” at the Access Services Annual Conference.  She also presented a full day workshop “Resiliency Factor” at an Emory University Libraries staff retreat.
  • Connect NY statistics are not yet available.
  • Circulation statistics are not yet available for the full year.
  • Circulation supervisors completed a project to weed the reserves collection (items not placed in reserve by professors).

The Head of Access Services, in collaboration with the Head of Reference Services, is assessing the microfilm/bound periodical collection for weeding.

Systems Department Annual Report July 2012 to July 2013

Millennium System:

The millennium system was upgraded twice this past year. The first upgrade was on July 26, 2012. This upgrade took the release to version 2011 1.2. The previous version was 2009B. On July 2, 2012, the millennium system was once again updated to a newer version. This version was Release Update 2011, Bundle 1.4.

Innopac System:

The systems administrator has worked on the SSH (secure shell) client for the Innopac system. Configuration errors on the server were addressed and repaired. We are now able to use PUTTY to connect to the Innopac server securely. Birnbaum is the first to switch over from net-term to putty. They will be followed by Mortola and the law school.


 Encore was updated to version 4.1. We were unable to update to version 4.2 because of computer memory issues. Our server does not have enough memory to run the latest version. This means we will no longer be able to upgrade Encore until this is resolved.


There was an update to the ILLiad software on February 19, 2013. The update was to version  Another upgrade is scheduled to occur on Monday, August 05, 2013 at 09:00 AM.


Number of appointments for the spring semester:

Poly-com Room           381

Smartboard Room      286

Lend out Items: (Stats are not 100% complete due in part to system issues)

Macbook                     2746

PC-Laptop                    3628

Media-Card                 10

Fin-Calculator              147

Std – Calculator          77

Sci-Calculator              263

Video Camera               14

Digital Camera           16

Voice-Recorder           2

Total Items lent out:               6903


Wireless and networks:

 We have been working with the network team in helping them configure the new wireless system. It is an ongoing project. David Almodovar (head of systems) is  happy to report that Igor has provided solutions to address the problems which the ITS staff found very useful.

 New Staff Machines:

We have been waiting on new staff machines. These are the ones that come from ITS’ Staff Machine program.  Eventually, all staff members’ machines determined by ITS to have reached the end of the replacement cycle will get their new desktops..

Digital Commons (Pace Library Institutional Repository)

The Digital Commons, which is the digital archives and showcase of researches done by students and faculty currently has 4,192 papers in its collection. As of this writing, there are 1,960,395 full text downloads recorded with accesses coming from all parts of the world.  For the current year alone, there are 554,565 downloads recorded by the report generating system.


I have been informed that the Birnbaum Library has been granted an internal funding in the amount of $450,000.00 based on a proposal I submitted some months ago.  The funding will be disbursed in 3 installments of $150,000.00 per year and will try to address general refurbishment issues such as new carpets, new furniture, and repainting of the library.


Dear Students….We are starting the new academic term with a few changes in the library. Over the winter break, we have been busy refurbishing the first floor of the library based on an internal grant from the university to provide some facelift to the library. The project included new carpet for the first floor, repainting of the first floor public area and soon to follow will be the replacemeht of the public chairs. The staff, with the help of Buildings and Grounds, were also able to expand the quiet reading/study area in the rear area of the Reference section thereby enlarging the space to accomodate more students seeking quiet while they study.The electronic classroom adjacent to the instructional services offices in Room E 101 has also been completely refurbished, from carpets to a total replacement of all computers, and work stations.

Spring term opens therefore with a definitely new look for the library—certainly more airy, cleaner and looking more spacious than before. The accompanying pictures document the work we have done during the spring break.  Still to come are the first batch of chairs intended to replace the old ones, and then recarpeting of the second floor as well as repainting of the same area comes next–all planned for the coming summer and fall.

Welcome Back!

Staff Welcoming the Users
The Birnbaum Library staff ready to welcome the patrons to the library.

WE begin the new academic term -Fall, 2013- with a number of initiatives. Foremost among these new developments is the planned phased improvement of the Birnbaum Library that will cover new carpeting, chair replacements, and repainting. In addition to all of this, our staff is also busy doing an inventory of our collection to determine what can be safely weeded out, stored, or removed from the active collection so that space can be reclaimed for the much needed reconfiguration of library space to allow for more collaborative study areas for students. All these are either in the planning, discussion, or implementation stages and I will duly report on them as they progress along. Meanwhile, I thought that sharing with you a number of pictures taken around and about the Birnbaum Library might give you some ideas of the exciting intellectual and artistic dynamics that normally take place in the course of the academic term. We look forward to a sustained series of exciting and interesting programming prepared by our skilled professional staff for the enjoyment of all members of Pace University community. Meanwhile, enjoy the pictures.

April Fever

Getting back from spring break, we are now at one of the busiest seasons of the library when students work feverishly to prepare for their final papers, their final exams and to complete whatever projects their courses and classes may require them to submit. The Birnbaum Library in New York has a Library Committee comprising of students, faculty and staff and suggestions in improving the services of the library are vetted and discussed within the committee. One suggestion has been to extend the open hours of the library to allow for students to maximize the opportunity for them to work on projects that needed to be submitted before the semester ends. Cognizant of this request the library has come up with a modified schedule during the last three weeks of the academic term to give library patrons more time to stay in the library. It has also compiled information on other facilities on campus that are open where students can also work using its respective resources such as computers and/or quiet areas for individual or group work. They are places students can use after the library closes. Complete information may be found through the Location and Hours page of the library website (accessible through this link) .
It is also worthwhile noting that the new Student Lobby has been very popular among students who need a place just to talk, or even take a much needed nap or rest. Any request for special use of this facility should be channeled to the Student Auxiliary Services which is in charge of the daily upkeep and supervision of this space. . Photos of the new lobby, show why the said addition is popular among students. If you have not come by the library lately, I invite you to drop by and see how this new addition is used by our patrons.

Postcripts to Fall Before the Holiday Mirth

The past academic year has been a very busy one for library staff which saw some physical renovation of the library lobby occupying university architects’ time and (B &G)Building and Grounds staff at the latter end of summer (see adjacent pictures). Meanwhile, other members of the staff were busy participating in various meetings preparing for the implementation of digital collection projects both on the local and consortial levels. The testing and loading of data occupied much of the time of the technical services staff while collection development librarians were also busy sifting through the various titles that are being made available digitally. Cognizant of the university wide initiative to streamline and coordinate strategic planning, the university library was at the same time busy reviewing and updating its strategic agenda and goals to better reflect the initiatives and plans as envisioned by the university administration, in general.

It is worth pointing out that Reference and Access Services departments as well as the service desk at the Collaborative Learning Room (CLR) where many of the computer and technology artifacts are circulated, have experienced a remarkable number of service requests both at their respective service desks necessitating double staffing at some hours. It is perhaps an indication that libraries, despite the pessimistic prognostication of some quarters about its demise due to Google and other online search engines, will be always a much needed academic component of university research and learning environment, since it knows how to evolve itself in response to the changing needs and requirements of its clientele—the students themselves. Libraries have a way of re-invigorating itself because it is not afraid to introspect and re-inventory its performance and assets and then evolve and transform itself by responding to the perceived needs of its users, offering new forms of service and innovative technologies and facilities to facilitate learning and research, morphing itself to whatever role it finds itself required of, by its patrons.

Below is a list of the more recent projects, initiatives , activities and services that the library has been engaged in as it continues to position itself to better respond to the perceived needs of the community it serves.

1. ConnectNY Consoritum of which the Pace Library is a member has increased membership to 18 libraries increasing access by member libraries to collection now numbering about 8 million titles.
2. eBook has been officially integrated as part of the collection of Pace Libraries as well as ConnectNY. So far there are about 12,500 combined ebook titles from various vendors accessible in the Pace Online Catalog both as provided for by ConnectNY and the Pace Library subscriptions. These books are either loaded as full text documents or bibliographic records only with the option to access full text. Depending on the nature and number of accesses, triggers are set to initiate purchase of the ebooks or just plain STL (short Term Loans). Various eReaders can download and read the digital documents. At the moment, these various ways and procedures of downloading to various platforms are still being tested and documents are still being prepared.
3. Birnbaum Library has sponsored, so far, 3 book talks this past academic year: (faculty publications or otherwise)
a. Getting a job and job interviews: Secret to Getting a Job After College; Larry Chiagouris
b. Book on Gay History: Celluloid Activist: Life and Times of Vito Russo; Michael Schiavi
c. Book on a cause celebre news of the early 1900: A Case for Solomon: Bobby Dunbar and the Kidnapping that Haunted a Nation; Tal McThenia and Margaret Dunbar Cutright.
NOTE: If any faculty member has a book that s/he wants promoted, let the library know and we can see if we can promote through book talks or presentations. WE do book talks about 4 to 6 times a year (between Birnbaum and Mortola Libraries). We normally provide coffee and cookies during the talks courtesy of the libraries.
4. Collaborative Learning Room
a. Laptops, macbooks, digital cameras, had-held camcorders, digital voice recorders, calculators (financial and scientific), first generation kindle; Smartboard Room and Polycom-Teleconferencing Room. CLR is in full operation and the meeting rooms (Smartboard and Teleconference Rooms) are highly popular among students and also faculty. The CLR (Collaborative Learning Room) has been the venue for circulating these artifacts separate from the circulating printed books and documents, dvds and VHS, and lecture cassettes still being circulated at the regular Circulation Desk.
NOTE: There are also lecture materials that can be accessed now from the University’s iTune site at iTunes University. This is being managed by Pace University’s Center for Teaching and Learning Technoolgy (CTLT). In addition, Faculty members who are in need of some videos to use in class can avail themselves of the Pace Digital Campus services where they can choose from a pool of 17,000 commercial films for titles that they would like to use in class. There is a formal request process and once the request is granted, they are made available within the Blackboard course management system, which means this is a controlled, authenticated access to content.

5. Library Participation in some Departmental Based Initiatives:
a. Library’s Asst. University Librarian for Instructional Services participated in the Undergraduate Research Initiatives by serving as co-leader in Scholarly Research and Design Seminars.
b. One of our Instructional Services Librarian facilitated a series of Research for Success Workshops – workshops to help graduating students prepare for interviews by researching information about companies they are scheduled for interview.
c. An Instructional Services Librarian was sent and trained for Systematic Review Workshop (and Evidence-based Research – Pittsburgh, PA) . Her attendance and training were jointly funded by the Library and the College of Health Professionals. Beneficiaries are mostly doctoral students who need thorough guidance and grounding in the systematic review process and research.
d. Librarian presence in a new minor – Queer Studies.
e. Library sits in the Advisory Board of Confucius Institute.
6. Dog Therapy Day
Slated for Dec. 18th between 2:30 – 4:30 pm at the Quiet Study Area off Reference. Initially started in Mortola and well received, Birnbaum is trialing this as a special stress and calming therapy for students during examination period. We will be monitoring its usefulness and benefits to our patrons.
7. Visiting Librarians at the Dorm : Dec. 10, 11, 17, 18 (Mondays and Tuesdays) – 8:00 to 10:00 pm
i. John Street – 18th Floor Lounge – Dec. 10 and 17
ii. Fulton Hall -3rd Floor Lounge – Dec. 10 and 17
iii. Maria’s Tower – 5th Floor Lounge – Dec. 11 and 18th
This is a new initiative of the library to provide ongoing help to students during the examination time especially in the preparation of their research papers. They will go visit the dormitories on appointed hours (see immediately above).

8. New Student Lobby – Popular and re-directs some traffic of students who normally go to the library to merely socialize. Library has also an arrangement to use the area for book talks and special presentations where food can be handily served.

Rey P. Racelis
Director: Birnbaum Library

Library Updates

AS we start our new academic year, I would like to welcome you all to the library. At the same time, I would like to call your attention to what we have so far accomplished in terms of our services, including the current state of our collection. I hope that you will avail yourselves of the services we strive to offer as we likewise look for more ways always to continue improving it. Consider this as our performance report to you.

Despite limited budget, our collection development team, by some prudent and careful selection of materials, was able to enhance the collection content of the library. Below statistics show recent collection development accomplishments in terms of augmenting materials available to the university community. A more detailed Director’s Report will follow, meanwhile, please marvel at these numbers.

Books in the entire library collection: Bibliographic Titles/Records: 572,028
Number of volumes/Item count: 628,860

Databases: 204 of which 83 are full text
Database Aggregators we are using: Ebsco, ProQuest, Gale, HW Wilson
Periodicals in print 4,550 (of which 2,402 are unique)
Periodicals online 109,190 (of which 59,348 are unique)
EBooks : some netlibrary (only the free), some Gale Virtual Reference Library, some Daily Life through History, and the bulk is Books 24×7 with a total of 8,352. We have added some eBrary and Sage Titles. We also have added some eBooks that came from our existing aggregators subscriptions bringing our new title count to 36,727.
Consortial Membership : A) Connect NY – allows access to about 9 to 10 million titles using the same ILS platform used by Pace Libraries ( Innovative Interfaces Inc. INNOPAC – of 18 universities in New York state); WALDO (Westchester Academic Library Directors Organization: 24 libraries; METRO – ALL libraries in the METRO area.